Medical Billing Services

Stop losing revenue to denied claims and slow reimbursements.

TopMed Solutions runs end-to-end medical billing for US practices — clean claim submission within 24 hours, aggressive denial recovery, and full transparency on every dollar you are owed.

HIPAA compliant No long-term lock-in Certified AAPC coders
Practice Revenue Snapshot Sample
Clean claim rate98.6%
Days in A/R24days
Denial rate1.9%
Collection ratio99.1%

Benchmarks TopMed clients hold

98%
First-pass claim acceptance
+22%
Average revenue lift
24h
Claim submission turnaround
30+
Specialties supported

The Problem

Most practices never see the money they lose

It rarely shows up as one big write-off. It leaks out quietly — a rejected claim nobody reworked, an eligibility check that got skipped, an appeal window that closed.

65%
Denials are never reworked

Two out of three denied claims are simply written off because no one has the bandwidth to chase them. That is recoverable revenue walking out the door.

$118
Cost to rework one claim

Every reworked claim burns staff hours, delays cash and increases the chance of missing the payer's timely-filing deadline entirely.

90+
Days sitting in aged A/R

When a balance crosses 90 days the odds of collecting it drop sharply. Aged A/R is the clearest sign your billing workflow is under-resourced.

12%
Average practice denial rate

Coding errors, missing modifiers and stale payer rules push denial rates far above the 5% benchmark that a healthy practice should hold.

30%
Front-desk eligibility misses

Coverage that was never verified before the visit turns into a denial after it — and then into a patient balance that is far harder to collect.

1 in 5
Underpayments go unnoticed

Payers do not always pay the contracted rate. Without line-level reconciliation against your fee schedule, short payments are invisible.

We will tell you exactly where your money is stuck — free, in 48 hours, no obligation.

Request Free Revenue Audit

Scope of Work

Every step of the claim, handled

You keep seeing patients. We take the claim from the moment it is created to the moment the payment posts — and we chase whatever does not pay.

01

Eligibility & Benefits Verification

Coverage, copay, deductible and prior-auth status confirmed before the patient walks in — so the visit is billable on day one.

02

Medical Coding & Charge Entry

AAPC-certified coders apply current ICD-10, CPT and HCPCS codes with correct modifiers, matched to your documentation.

03

Claim Scrubbing & Submission

Every claim runs through a payer-specific rules engine and a human check before it leaves — errors get caught here, not in a denial letter.

04

Payment Posting & Reconciliation

ERA and EOB payments posted line by line, then reconciled against your contracted fee schedule to expose underpayments.

05

Denial Management & Appeals

Denials are worked the same week — root cause identified, corrected claim or appeal filed with documentation, and the pattern fixed upstream.

06

A/R Follow-Up & Recovery

Systematic payer follow-up by aging bucket, starting with the highest-value balances, plus recovery work on old A/R you had given up on.

07

Patient Billing & Support

Clear statements, online payment options and a US-hours support line so your front desk stops fielding billing questions.

08

Reporting & Analytics

Monthly dashboards on collections, denial reasons, payer mix and A/R aging — with a call to walk you through what changed and why.

How It Works

From encounter to deposit, in five moves

No black box. You see the same claim status we do, and you get a named account manager who knows your practice — not a ticket queue.

01

Audit & onboarding

We review a sample of your claims, A/R aging and payer contracts, then map exactly where revenue is being lost before touching anything.

Week 1
02

System & workflow setup

We connect to your existing EHR or PM system, set up payer enrollments and ERA feeds, and agree a working rhythm with your front desk.

Week 1–2
03

Coding, scrubbing & submission

Charges are coded and scrubbed against payer rules, then submitted electronically within one business day of the encounter.

Daily · 24h turnaround
04

Posting, denials & A/R work

Payments post line by line. Denials and underpayments go straight into a worklist that is actioned the same week, not queued indefinitely.

Continuous
05

Reporting & optimisation

Monthly review of collections, denial trends and payer performance — plus the fixes we are making upstream so the same denial stops repeating.

Monthly

Measured Outcomes

The numbers our clients hold

These are the four metrics we are accountable for. They appear on your monthly report whether they moved in our favour or not.

98%

Clean claim rate

Claims accepted on first submission, against an industry average closer to 85%.

<25

Days in A/R

Average time from date of service to payment posted, tracked by payer.

+22%

Revenue lift

Typical increase in monthly collections within the first two quarters of onboarding.

<2%

Denial rate

Held below 2% through payer-rule scrubbing and root-cause fixes upstream.

Figures reflect TopMed client averages · Individual results vary by specialty and payer mix

Why TopMed

In-house billing vs. TopMed Solutions

Most practices do not have a billing problem. They have a capacity problem — one or two people carrying a workload that needs a full department.

 
In-house billing
TopMed Solutions
Cost structure
In-house Fixed salaries, benefits, software licences and training — paid whether collections are up or down.
TopMed A percentage of what we actually collect. Our fee moves only when your revenue does.
Coverage & continuity
In-house One biller on leave and claims stop going out. Turnover means months of lost momentum.
TopMed A trained team with documented workflows. Claims go out every business day, without exception.
Denial follow-up
In-house Handled when there is time left over — which usually means small balances get written off.
TopMed A dedicated denial and appeals desk working every claim by aging bucket and dollar value.
Coding expertise
In-house Generalist knowledge that struggles to keep pace with annual code and payer-policy changes.
TopMed AAPC-certified coders assigned by specialty, with quarterly audits on coding accuracy.
Visibility
In-house A month-end number with little explanation of what drove it up or down.
TopMed Live claim status, monthly dashboards on denial reasons and payer performance, and a review call.
Compliance risk
In-house HIPAA training, access control and audit trails sit on top of an already stretched team.
TopMed HIPAA-compliant infrastructure, signed BAA, role-based access and a full audit trail on every action.

Fit & Compatibility

Built around your specialty and your software

We work inside the system you already use. No migration, no new licences, no retraining your front desk.

30+ Specialties

Coders assigned by specialty

Billing rules are not universal. Your claims are handled by coders who work in your specialty daily and know its modifiers, bundling rules and payer quirks.

Family Practice Internal Medicine Cardiology Orthopedics Behavioral Health Physical Therapy Dermatology Gastroenterology Pain Management Urgent Care OB-GYN Pediatrics Neurology Radiology DME Suppliers

+ 15 more — ask about yours

EHR / PM Systems

We work in your existing system

Our team logs into your platform under role-based access with a full audit trail. If your system is not listed, we will almost certainly still support it.

Athenahealth eClinicalWorks Kareo / Tebra AdvancedMD DrChrono NextGen Epic Cerner Practice Fusion CollaborateMD Office Ally Brightree

Custom or in-house PM system? We integrate.

Client Results

What practice owners tell us

We were writing off anything under two hundred dollars because nobody had time to appeal it. TopMed worked six months of aged A/R we had already given up on and recovered a meaningful chunk of it.

A/R > 90 days: 31% → 9%
DR
Practice Owner
Multi-provider Family Practice, TX

The difference is that denials actually get worked now. Every month we get a report showing which payer denied what and what they changed upstream so it stops happening again.

Denial rate: 11.4% → 2.1%
PM
Practice Manager
Orthopedic Group, FL

Onboarding took about two weeks and they worked inside our existing system, so my front desk never had to learn anything new. Cash flow smoothed out by the second month.

Collections: +24% in 2 quarters
DM
Operations Director
DME Supplier, OH

FAQ

Questions we get
before signing

Still deciding?

Send us a sample of your claims and A/R aging. We will show you what is recoverable before you commit to anything.

+1 (000) 000-0000
info@topmedsolutions.com
Get Free Revenue Audit
How much do your medical billing services cost?
We charge a percentage of what we actually collect for you — typically in the low single digits, set by your specialty, claim volume and payer mix. There is no setup fee and no charge on money we do not bring in. You get the exact rate in writing after the free audit.
Do we have to change our EHR or practice management system?
No. We work inside whatever system you already use under role-based access. If you do not have a PM system yet, we can recommend one that fits your specialty and volume — but that is your call, not a condition.
How long does onboarding take?
Most practices are fully live in two to three weeks. Week one is audit, access setup and payer enrollment; week two we start submitting claims in parallel while your existing backlog is worked. Nothing stops billing during the transition.
What happens to our old, aged accounts receivable?
We work it. Legacy A/R is reviewed claim by claim for timely-filing eligibility, appeal potential and payer behaviour, and we tell you honestly which balances are realistically recoverable and which are not worth the effort.
Are you HIPAA compliant?
Yes. We sign a Business Associate Agreement before receiving any PHI. All work happens on HIPAA-compliant infrastructure with encrypted transmission, role-based access control, mandatory staff training and a full audit trail on every record touched.
Will we lose visibility over our own revenue?
The opposite. The data stays in your system, you keep full access at all times, and you get monthly dashboards on collections, denial reasons, payer performance and A/R aging — plus a named account manager who walks you through it.
Are we locked into a long-term contract?
No multi-year lock-in. Our agreement runs month to month after an initial short term, with a straightforward notice period. We would rather earn the renewal every month than hold you to a contract you regret.
Do you handle credentialing and DME billing too?
Yes. Alongside medical billing we run DME billing, full revenue cycle management, and provider credentialing and compliance — so payer enrollment, coding and collections stay coordinated instead of sitting with three different vendors.

Free Revenue Audit

Find out what your practice is leaving on the table

Send us a claim sample and your A/R aging report. Within 48 hours you get a written breakdown — no cost, no obligation, no sales pressure.

A line-item view of where claims are being denied, and why
Recoverable dollars sitting in your aged A/R, quantified
Your clean claim rate and days in A/R vs. specialty benchmarks
A fixed collection rate quote, in writing
HIPAA Compliant BAA Signed AAPC Certified Coders No Lock-In
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